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Price increase notice.
Unfortunately during a tight economy our expenses keep going up and our prices haven't been keeping up with
our cost of doing business. Therefore March 2, 2009, new price increases are in effect with our 2009 catalog.
Many of our catalog items are from outside suppliers that we carry for your convenience
and the price increases are out of our control. Thank you for understanding. Ed
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| DOWNLOAD YOUR OWN CATALOG COPY Download a copy today!Downloading and printing your own copy is quick and easy, and it saves us money so we can keep our prices low. The best part is you don't have to wait for it to arrive!! Just CLICK HERE and get it now! |
P.O. Box 157 - 4462 Montgomery Rd. - Orwell, OH 44076
PH: (440)272-5335 FAX: (440)272-5333
Mon-Fri 9AM-5:00PM (EST) Sat. - No regular hours - please call first.
No Sundays or Holidays Please.
E-mail: sales@hitnmiss.com
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US Orders Please email or call in your order to us. When you email your order, be sure to include the following information:
Name
If you are using a credit card you can email the number and expiration date to us or call it in. If you would like to use a check or money order, we'll let you know the total including shipping so you can send in payment. International Orders If you are outside the US, we ONLY accept credit cards or International Money Orders made out in US Funds. |
WELCOME TO the on-line HIT & MISS Catalog!
We continuously update this catalog to list new parts that we are always getting
into stock. From the catalog, to the actual orders our customers receive, we
are constantly striving to improve our services to you. You'll find pictures and
text to help you determine which parts are correct for your engine. When you call
to place an order our sales person has a special order form to ask you questions
from, which again, will help determine exactly what you need. As you browse the catalog
you'll understand how ordering some parts can be confusing and why our folks ask so many
questions! Help us to help you by having information such as piston and flywheel dia.,
nameplate data, part numbers off castings, or other useful information.
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CONTACTING US Contacting us: Our regular business hours are Monday thru Friday 9AM-5PM. Phone calls or emailing orders is just fine but if you have a question on parts or need technical advice a phone call works best so we don't have to go back and forth by email trying to get info. and answer questions. It's so much easier with one phone call. Of course we won't ignore your email inquires but may end up just requesting a call anyway. We welcome personal visits to our shop and will turn you loose to check everything out (Click here for a map). We are sometimes available evenings and Saturdays but please call first for an appointment.
OUR GUARANTEE is everything we sell must be as we represent it. Most of our parts look very authentic, but we avoid calling them reproductions. These are replacement parts, some of which we acquire from outside sources, and some could have minor flaws. If you find a minor problem with a part and are willing to correct it yourself, let us know, and we'll give you a credit toward your next purchase. Unless stated otherwise all the parts in our catalog are new, but we may substitute a good original used part if we are out of new stock.
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TERMS: For your convenience we accept Mastercard and Visa, sorry, no COD. If prepayment is desired personal checks and money orders are OK (U.S. Only). International payments must be by credit card or International Money Order made out in US Funds only. Ohio residents please add sales tax. We process credit cards and checks or money orders when the order is written up. Due to any increase in costs from our supplier’s we reserve the right to change prices without notice.
SHIPPING AND HANDLING are extra on all orders. U.S. customers please include $3.00 for literature orders and a $7.00 minimum for parts orders. Please allow more on heavy items. For international orders, we no longer estimate shipping due to rapidly changing shipping costs. We ship all international orders via US Postal Service. Please allow three weeks from time of order to shipping. A big percentage of our parts are manufactured here and are made after we receive orders for them. We have up to 4 machinists (two full time) and due to all the repair work and part’s being made they are sometimes very hard pressed to meet our desired shipping goal. On the other hand we have many orders that do go out within one or two days. We appreciate your understanding and cooperation.Conditions beyond our control may cause delayed shipping or backorders.
RETURNING PARTS: Please call first. If you are returning a part for a credit or exchange due to an error on your part, you are responsible for all shipping charges. If returned within 2 months, we will give you a store credit for the amount paid for the merchandise. Refunds will only be given for defective parts or a mistake thats our fault. All products returned after 2 months are subject to a 15% restocking fee. Please call if you have any questions regarding our return or exchange policy.
